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Terms and Conditions

A summary of Terms and Conditions for Europe, Africa, Middle East, USA, Canada, Australia and New Zealand is detailed on the following pages.
1) Terms and Conditions are correct at time of going to press but are subject to change.
2) Terms and Conditions vary by country. The renter should check at time of reservation and note that all rentals are subject to the Terms and Conditions detailed on the reverse of the Rental Agreement.
3) All insurances may be subject to a non-waivable excess.
4) You must have held a valid national driving licence for at least one year. An International Licence may also be required. Renter must meet Avis age, driver and credit requirements.
5) The minimum age is 21-25 (23-25 for additional drviers) depending on country of rental. Check with Avis Reservations when booking.
6) You will be provided with a full tank of fuel. If you return the car with a full tank, no refuelling charges will apply. However, if Avis is required to refuel the tank after you ahve returned the car, a charge will be levied which takes into account the cost of the fuel, time and labour incurred in refuelling the vehicle.
7) Avis reserves the right to refuse to rent. All rentals are subject to the full Avis Terms and Conditions, which are detailed on the back of the Rental Agreement and Insurance Policy Document and should be read at the time of rental.
8) Airport service charge: Rentals commencing at airport locations may be subject to a surcharge. Please check at time of booking.
9) One way rentals are often available; fees may apply, check at time of booking.
10) Rental period: Daily rates are based on 24 hour periods.

Europe, Africa, Middle East and Asia

SuperValue rate includes: Unlimited mileage/kilometers, Statutory Third Party Liability, Collision Damage Waiver (a non-waivable excess may apply in some areas), Theft Protection and local taxes.
SuperValue rate does not include: Optional insurances, fuel, airport surcharges (if applicable), non-waivable excess fee (if applicable), one way rental fees, additional driver fees, and vehicle registration fee.

Collision Damage Waiver (CDW)
CDW is designed for accidental damage caused to the Avis vehicle other than by theft or attempted theft and includes the cost of repairing or replacing the vehicle, towing, storage charges, loss of use and administrative costs.
There is a policy excess responsible to the renter. CDW is mandatory if the renter is aged between 23-25 and paying by cash or cheque. If CDW is declined, the renter will be their own insurer. If the vehicle gets damaged and there is no CDW cover, the renter will be responsible for the cost of repair of damages up to the replacement value of the car.

Theft Protection (TP)
Provides cover for the theft or attempted theft of the vehicle up to the full value of the vehicle and any additional costs.

Personal Accident Insurance (PAI)
PAI provides the renter and passengers traveling with the named driver with a specified amount of accidental death insurance and medical coverage for injuries due to an accident while in the Avis vehicle. In some countries PAI also covers baggage.

Super Collision Damage Waiver (SCDW), Super Theft Protection (STP) and Super Personal Accident Insurance (SPAI)
These insurance options are available at a higher premium in a number of countries and provide increased coverage.

USA and Canada

USA
Your USA SuperValue rate includes: Unlimited mileage, Loss Damage Waiver (LDW)
SuperValue rate does not include: State/local taxes (tax varies by state between approximately 4% and 18%), state surcharges, optional coverage, fuel, one way rental fees where applicable, airport contract fees, charges for additional drivers and drivers aged between 21-25 years.

CANADA
Your USA SuperValue rate includes: Unlimited mileage, Loss Damage Waiver (LDW)
SuperValue rate does not include: Local taxes, optional coverages, fuel, one way rental fees (where applicable) and additional driver fee, excess kilometers.
Minimum age limit: 21-25 years, varies by location.

USA and Canada insurances:

Loss Damage Waiver
LDW is not available from Avis in Illinois or New York. In the state of New York, you are liable to pay up to US$100 towards damage to the Avis vehicle and in Illinois up to US$200.
If you do not accept LDW, you are responsible for all loss of or damage to the rental car due to theft, collision, vandalism, or any cause other than specified on your Rental Agreement.
Laws may also prohibit Avis from offering it in other areas of the U.S. If local law, where your Rental Agreement is signed, provides LDW terms that are different than those stated in your Rental Agreement, local law will apply.

Additional Liability Insurance
ALI insures you and authorised operators as defined in the Avis Rental Agreement against claims made by third parties against you, the customer, for bodily injury/death and property damage caused by the use or operation of an Avis Rental Vehicle. The purchase of ALI is not required in order to rent an Avis car.
In Canada, Public Liability and Property Damage vary by Province and are included in the rates with a maximum of CA $200,000 per accident (CA $50,000 in the province of Quebec).

Personal Accident Insurance (PAI) (USA)
PAI provides the renter and passengers traveling with the named driver with a specified amount of accidental death insurance and medical coverage for injuries due to an accident while in the Avis vehicle. In some countries PAI also covers baggage.

Personal Effects Protection (PEP)
PEP insures against all risks of physical loss or damage to the insured property from any external cause, except as excluded, during the rental period of the vehicle.
The maximum coverage for each covered individual during the rental period is US $600 (US $500 in New York) and CA $500 in Canada, after a deductible of US $25 / CA $50 per covered claim. The maximum coverage for all individuals during the rental period is $1,800 in the U.S. ($1,500 in New York and Canada) after application of all deductibles.
Coverage is provided for:
A. The person signing the Rental Agreement (renter), and
B. Members of the immediate family traveling with the renter, and who are permanently residing in the same household.
Avis reserves the right to amend prices should the USA impose insurance legislation or make changes to US State or local laws during the validity of this brochure.

Australia and New Zealand

AUSTRALIA
SuperValue rate includes: Unlimited kilometers in metropolitan areas; Statutory Third Party Liability; Loss Damage Waiver; Goods and Services Tax (10%); State Stamp Duty
SuperValue rate does not include: Excess kilometers in remote areas, Personal Accident Insurance, Personal Effects and Baggage Insurance, one way fee, fuel, excess fees if applicable, Airport concession recovery fees, optional extras.
One way rentals: One way rentals in Australia are available on a request basis and are subject to the one way rental policy current at time of rental.

What you should know about insurance
Your liability and insurance: In the event of accidental damage all rentals are subject to an excess of up to A$2750. An additional insurance may be available locally to cover any excess.
Kilometres: Unlimited in Northern Territory, Metropolitan and country areas. In other areas, rates include 100kms per day, excess charged at 27c per kilometer.

Personal Accident Insurance (PAI)
PAI provides the renter and passengers traveling with the named driver with a specified amount of accidental death insurance and medical coverage for injuries due to an accident while in the Avis vehicle. In some countries PAI also covers baggage.

Loss Damage Waiver (LDW)
LDW is designed for accidental damage caused to the Avis vehicle other than by theft or attempted theft and includes the cost of repairing or replacing the vehicle, towing, storage charges, loss of use and administrative costs.
Vehicles rented from mainland Australia may not leave the mainland. Other restrictions apply, refer to reservation centre for details.

NEW ZEALAND
SupreValue rate includes: Unlimited kilometers, Motor Vehicle Insurance
SupreValue rate does not include: Goods and Services Tax (GST), delivery fees, miscellaneous charges, petrol and GST on these charges.
One way rentals: Vehicles cannot be picked up in one island and left in another. When travelling between islands, change-over vehicles are supplied in Wellington (WL4) in the North Island and Picton (PN6) in the South Island. This change-over service will be calculated as one continuous hire, providing the next vehicle is picked up within 5 hours. 72 hours notice is required for the change-over service and a minimum hire period of 3 days in each island applies.

What you should know about insurance
Your liability and insurance: In the event of accidental damage all rentals are subject to an excess of up to NZ$1500 plus GST.

Country Locations
Remote location surcharge of NZ$5.00 plus GST is applicable to rentals commencing at these locations: Greymouth, Hokitika, Westport, Gisborne.

Insurance Excess
In the case of damage to the vehicle the renter is liable for an insurance excess. The amount of the excess is NZ$1200 plus GST for car groups A-E & NZ$1500 plus GST for car groups P-V. An additional insurance may be available locally to cover any excess. Refer to reservation centre for details.

Personal Accident Insurance (PAI)
PAI provides the renter and passengers traveling with the named driver with a specified amount of accidental death insurance and medical coverage for injuries due to an accident while in the Avis vehicle. In some countries PAI also covers baggage.

Motor Vehicle Insurance (MVI)
MVI protects liability against damage to the Avis vehicle, salvage charges, legal fees, damage to the third party property and Avis loss of use.